Stop the Press: Cold Stone Creamery

Cold Stone Creamery is all about delivering the finest ice cream, made just for you.

Our founders, Donald and Susan Sutherland, discovered their true calling in 1988 when, driven by their passion to serve the world’s best ice cream, they opened the first Cold Stone Creamery in Tempe, Arizona.

Cold Stone Signature Cakes are our classic and most popular ice cream cakes, all of which possess that unmistakable mark of distinction, quality and taste you’ve come to expect from Cold Stone Creamery.

Cold Stone Creamery is the hottest retail food concept in the nation, and you just may have what it takes to join the team.

Cold Stone Creamery is an American ice cream parlor chain based in Scottsdale, Arizona.

If it has anything to do with ice cream, it has everything to do with Cold Stone Creamery.

The company was co-founded in 1988 by Susan and Donald Sutherland , who sought ice cream that was neither hard-packed nor soft-serve.

To inquire about availability, contact a store near you.

Ever since we opened our first store back in 1988, we’ve been serving up what we refer to as Creations.

Because we’re such a fun place to work , we attract a large number of applicants, allowing us to hire some of the best people around.

Better yet, share the bliss with our amazing Cakes or our convenient Cold Stone To Go.

Indulge in a private 10-Minute Vacation™ with your own custom Creation or Shake.

In May 2007, Cold Stone Creamery merged with Kahala to form the company Kahala–Cold Stone, which collectively owns 13 brands.

It starts with using the highest quality ingredients and ends with our signature process for preparing your custom creation on a frozen granite stone.

Customers may also choose to alter the Signature Creation if they prefer by substituting the ice cream it is made with, or one or more of the mix-ins.

Learn more by reading About Our Ice Cream or our Ice Cream FAQ.

Through almost 20 years of serving up the finest ice cream, cakes, smoothies and shakes, some things have certainly changed.

The article included claims by franchisees that the company had misrepresented the average revenues of Cold Stone stores and acted in ways that reduced stores’ profit margins.

Cold Stone’s name comes from the frozen granite stone, used to mix “mix-ins”: candy, nuts, or other edibles into various flavors of ice creams.

Whether you’re a long-time fan or a first-timer, Cold Stone Creamery is the place to indulge your ice cream dreams.

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In the spirit of joviality, and to encourage customers to give tips, Cold Stone instructs employees to sing a Cold Stone song, usually to the tune of recognizable melodies such as “Take Me Out to the Ball Game ” or “Bingo,” when a customer places money in the tip jar.

Publicity materials describe it as “smooth and creamy super-premium ice cream.”

While the company was originally headquartered in Tempe, in 2005 headquarters were relocated to Scottsdale, Arizona.

In June 2008, a Wall Street Journal article, by Richard Gibson, examined the unusually high number of Cold Stone Creamery franchises closed or put up for sale by their owners, many of whom had suffered significant financial losses due to their investment.

Customers have a selection of waffle bowls or cones, either plain, dipped in chocolate, or dipped in chocolate and sprinkled with shredded coconut, peanuts, almonds, or rainbow sprinkles to put their icecream in.

Kevin Blackwell, the former CEO of Kahala, became chairman of the board and chief strategist.

Doug Ducey, former president and CEO of Cold Stone Creamery, was named CEO of the new company.

Give a gift that everyone loves Cold Stone ice cream.

Three more shops were later opened in other parts of the country.